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CAKEINSPIRATION review

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CAKEINSPIRATION review

Exceptional 4.8/5 Last 6 months
399 reviews in total
Most favourite dish: Durian Cake

FoodLine Authentic Review

Reviews on FoodLine are 100% authentic, and are submitted by our past customers.
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4.0 /5
(Verified Purchase)
Reviewed on 15th Apr 2024
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Reviewed on 15th Apr 2024 Verified Purchase
The cake was special and it impressed us !
It feel like eating ice cream, not too sweet and it’s really tasty.
Full Menu
First time ordering from merchant: Yes
Will recommend this merchant: Yes
Cakeinspiration from CAKEINSPIRATION responded to this review
Responded on 16th Apr 2024 10:51 AM
Hello from Cakeinspiration team, It is always our pleasure to give our customers nothing but the best, your feedback means a lot to us, thank you so much for taking your time sharing this with us. We are looking for your next celebration with us.
5.0 /5
(Verified Purchase)
Reviewed on 23rd Mar 2024
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Value
  • Birthday
  • Collect From Merchant At Joo Chiat Road
  • 23rd Mar 2024
Reviewed on 23rd Mar 2024 Verified Purchase
Look nice. But slight difference between actual and photo in food line, hope it taste nice ! However, the color and wording are nice , how or taste nice too
CNY Menu 2025
First time ordering from merchant: Yes
Will recommend this merchant: Probably
Cakeinspiration from CAKEINSPIRATION responded to this review
Responded on 24th Mar 2024 10:37 AM
Hello from Cakeinspiration Team, It is always our pleasure to give our customers nothing but the best, your feedback means a lot to us, thank you so much for taking the time to share this with us and for rating us 5 Stars. Looking for your next ... More celebration with us.
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5.0 /5
(Verified Purchase)
Reviewed on 27th Nov 2023
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Value
  • Birthday
  • Serangoon North Avenue 1
  • 26th Nov 2023
Reviewed on 27th Nov 2023 Verified Purchase
I have ordered 2 birthday cakes of different favours.
Both cakes taste great :)
Durian cake was soft with real durian.
Cheese Cake with very rich chocolates, cheese with crunchy biscuits base.
Full Menu
First time ordering from merchant: No
Will recommend this merchant: Yes
Cakeinspiration from CAKEINSPIRATION responded to this review
Responded on 29th Nov 2023 11:21 AM
Thank you so much for your feedback Ivin, We really appreciate you taking the time to share your thoughts about us. We are so happy that you really loved the cakes. :)
4.0 /5
(Verified Purchase)
Reviewed on 21st Nov 2023
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Reviewed on 21st Nov 2023 Verified Purchase
Speedy delivery as promised! Good co-ordination between foodline and Cake Inspiration. Thumbs up! Cake was smooth with durian mousse but preferred more durian pulps. Not too sweet. Overall not bad.
Full Menu
First time ordering from merchant: Yes
Will recommend this merchant: Yes
Cakeinspiration from CAKEINSPIRATION responded to this review
Responded on 22nd Nov 2023 10:18 AM
Hello from Cakeinspiration Team, thank you so much for your feedback, we really appreciate you taking the time to share your thoughts about us. We are so happy that you really liked it. Our team is looking forward on your next celebration with us.
4.0 /5
(Verified Purchase)
Reviewed on 16th Nov 2023
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Reviewed on 16th Nov 2023 Verified Purchase
Regrettably, my recent experience with your catering service fell far below expectations. The delivery of the cake was executed in an utterly disappointing manner. Shockingly, the delivery person neither bothered to ring the doorbell nor handed the ... More package directly. Instead, they carelessly left it in my bicycle basket, displaying a shocking lack of consideration for the fragility of the item.

This reckless action immediately raised concerns about the cake's safety. The mere thought of what might have happened had my bike toppled over left me feeling astounded by the sheer negligence displayed. A cake, particularly one meant for an event, deserves more respect and care during delivery.

Adding insult to injury, there were individuals eagerly anticipating this delivery at home throughout the day. To receive such shoddy service despite the anticipation was not just disappointing but also disrespectful. It's inconceivable that this was the best your team could offer.

To say that I am deeply dissatisfied with this experience would be an understatement. The lack of basic care and consideration displayed in this delivery process is unacceptable for any service, let alone one dealing with delicate items like cakes.
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Full Menu
Favourite dish: Black sesame cake
First time ordering from merchant: Yes
Will recommend this merchant: No
Cakeinspiration from CAKEINSPIRATION responded to this review
Responded on 22nd Nov 2023 10:20 AM
Hi Bernice, I would like to apologise for any distressed caused. We have done a thorough investigation and have feedback to our delivery guy as well. Our delivery guy arrived at your door yesterday at 3.00pm, he has knocked, rang your door bell and ... More has attempted to call your mobile but to no avail. Your door was closed and there wasn't anyone that responded to him knocking on your door.

The delivery guy contacted our management immediately to inform us that there wasn't anybody to receive the cake. Based on our standard protocol, the cake has to be disposed or placed on a safe spot outside the unit if no one receives the cake. Based on the delivery guy, the only two options are either on the floor or the basket of the bicycle which he ensured was stable, the cake should also be placed on elevated ground to prevent potential contamination, hence he placed it in the basket. He sent us a photo of the placement of the cake which our sales forwarded to you immediately at 3.09pm together with more follow up message and a phone call which you responded "okay" to at 3.10pm. Our delivery guy rushed off at 3.10pm for his next delivery after knowing that you have responded to our sales. All claims above are backed with supporting evidences and screenshots.

Apart from the actual incident, there was also a reminder message sent the day before to remind you of an incoming delivery and to make sure that your mobile is contactable in case of any hiccups like this. We create protocols like this so that customers can have smoother and better experience with us. We believe that we done our best in an incident like this. We hope to seek your understanding.
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5.0 /5
(Verified Purchase)
Reviewed on 6th Nov 2023
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Reviewed on 6th Nov 2023 Verified Purchase
Really interesting! It is not too sweet and very suitable if you have elderly at home ! Glad i gave this cake a shot! Yumz
Full Menu
First time ordering from merchant: Yes
Will recommend this merchant: Yes
Cakeinspiration from CAKEINSPIRATION responded to this review
Responded on 8th Nov 2023 10:24 AM
Hi, Angela thank you so much we are glad that you like our cake. We appreciate your time sharing your thoughts about our Black Sesame Au Gateau product. We hope to hear from you again soon. :)
5.0 /5
(Verified Purchase)
Reviewed on 16th Oct 2023
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Reviewed on 16th Oct 2023 Verified Purchase
Ordered the Belgian Chocolate Cake from Cake Inspiration for my husband's birthday. The baker was accommodative and accepted the order even though the turnaround time was tight. Cake was moist, the chocolate was rich yet not too sweet. We loved it! ... More Will definitely be a return customer for future occasions.
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Full Menu
First time ordering from merchant: Yes
Will recommend this merchant: Yes
Cakeinspiration from CAKEINSPIRATION responded to this review
Responded on 18th Oct 2023 10:47 AM
Thank you so much for your feedback, we really appreciate you taking your time to share your thoughts about us. We are so happy that you really loved it. :)
4.0 /5
(Verified Purchase)
Reviewed on 24th Sep 2023
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Reviewed on 24th Sep 2023 Verified Purchase
The texture of the cake was simply perfect. It had a soft and moist crumb that melted in mouth with every bite. The cake is not too sweet.

The cake was delivered on time and in perfect condition.
Highly recommend Cake Inspiration for anyone ... More looking for a top notch cake for their special occasions.
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Full Menu
First time ordering from merchant: Yes
Will recommend this merchant: Yes
Cakeinspiration from CAKEINSPIRATION responded to this review
Responded on 27th Sep 2023 11:19 AM
Hello from Cakeinspiration Team, thank you so much for your feedback, we really appreciate you taking the time to share your thoughts about us. We are so happy that you really liked it. Our team is looking forward on your next celebration with us.
5.0 /5
(Verified Purchase)
Reviewed on 6th Aug 2023
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Reviewed on 6th Aug 2023 Verified Purchase
I have been ordering from this cake shop for years and decided to try midnight mango mousse cake this time for my husband's birthday. Cake is yummy as usual and pricing is reasonable, highly recommended!
Full Menu
Favourite dish: Midnight Mango Mousse Cake
First time ordering from merchant: No
Will recommend this merchant: Yes
Cakeinspiration from CAKEINSPIRATION responded to this review
Responded on 9th Aug 2023 11:50 AM
Hello from Cakeinspiration Team, It is always our pleasure to give our customers nothing but the best, your feedback means a lot to us, thank you so much for taking the time sharing this with us. We are so happy that you really liked it. :) Looking ... More for your next celebration with us.
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5.0 /5
(Verified Purchase)
Reviewed on 23rd Apr 2023
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Value
Reviewed on 23rd Apr 2023 Verified Purchase
I ordered this cake for my husband's birthday and it did not disappoint. The cake tasted amazing and the design was excellent. The cake was not too sweet but enough to make it delicious which I really appreciated. Moreover, the cake was nice and ... More fluffy which made it easy to consume.
Delivery was one hour early from given time and delivery team bothered to call 30mins before they arrived. All in all, this cake was very good and I would recommend it to my friends. 9/10
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Full Menu
Favourite dish: Carrot walnut caramel cheese cake
First time ordering from merchant: Yes
Will recommend this merchant: Yes
Cakeinspiraton from CAKEINSPIRATION responded to this review
Responded on 26th Apr 2023 10:59 AM
Hello from the Cakeinspiration Team, It is always our pleasure to give our customers nothing but the best, your feedback means a lot to us, thank you so much for taking your time sharing this with us. We are looking forward on your next celebration ... More ????????.
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