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100 management and past customer photos

Customer Reviews of this Caterer

4.0 /5
(Verified Purchase)
Reviewed on 16th Feb 2025
More:
Food
Service
Value
  • Mrs May Yoong
  • 1 review
  • Friends/Family Event
  • Bukit Batok Street 31
  • 15th Feb 2025
  • 15 Pax
Reviewed on 16th Feb 2025 Verified Purchase
Delivery came later than the stated timing. Food portions are very generous however, the food taste is average.
Mini Party Pack Kick-On @$23.80/pax
Favourite dish: Shepherd pie
Least favourite dish: Curry - too salty and oily
First time ordering from merchant: Yes
Will recommend this merchant: No
Eileen Yong from Manna Pot Catering responded to this review
Responded on 18th Feb 2025 05:12 PM
Hi May,

Thank you for your feedback! I apologize for the delivery delay. You may want to note our delivery timing is in a range of 30 mins+- from timing booked. We appreciate your comments on the generous portions, and we hope to serve you with ... More an even better experience next time.

We look forward to serving you again soon!

Best regards,
Eileen
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5.0 /5
(Verified Purchase)
Reviewed on 5th Feb 2025
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Value
Reviewed on 5th Feb 2025 Verified Purchase
Food came with self heating pack which is very useful. The food was properly sealed and nicely packed.
Fortune Party Set A 金蛇贺岁
Favourite dish: None
Least favourite dish: None
First time ordering from merchant: Yes
Will recommend this merchant: Yes
5.0 /5
(Verified Purchase)
Reviewed on 5th Feb 2025
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Food
Service
Value
Reviewed on 5th Feb 2025 Verified Purchase
Delivery was on time. Food was delicious. My guests had high praises for many of the dishes. Will definitely recommend to friends and order again.
Fortune Party Set B 福蛇迎春 (w/Yu Sheng)
Favourite dish: Braised Herbal Chicken With Sea Cucumber
Least favourite dish: None
First time ordering from merchant: Yes
Will recommend this merchant: Yes
5.0 /5
(Verified Purchase)
Reviewed on 5th Feb 2025
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Food
Service
Value
  • Mr Pete Kwan
  • 1 review
  • Friends/Family Event
  • Compassvale Link
  • 31st Jan 2025
  • 1 Pax
Reviewed on 5th Feb 2025 Verified Purchase
Delivery was on time. Food is tasty. The Fried whole Barramundi was crispy and delicious. Will order from here again.
Fortune Party Set B 福蛇迎春 (w/Yu Sheng)
Favourite dish: Yu Sheng and Fried Barramundi
Least favourite dish: None
First time ordering from merchant: Yes
Will recommend this merchant: Yes
2.0 /5
(Verified Purchase)
Reviewed on 2nd Mar 2025
More:
Food
Service
Value
  • Diora
  • 3 reviews
  • Festive Celebration
  • 30th Jan 2025
  • 1 Pax
Reviewed on 2nd Mar 2025 Verified Purchase
Our fried rice was missed out and they weren’t able to do a redelivery as kitchen is closed, thus the inconvenience as the kids can’t eat.

The team took time to provide a resolution.

Also; we didn’t know there were self heating packs ... More till we finished eating. No instructions were given

Food is so so only; don’t justify for the price paid.
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Fortune Party Set C 蛇年如意 (w/Yu Sheng & Platter)
Favourite dish: None
Least favourite dish: The noodles, it was spicy and it wasn’t mentioned in the menu
First time ordering from merchant: Yes
Will recommend this merchant: No
Eileen Yong from Manna Pot Catering responded to this review
Responded on 3rd Mar 2025 10:57 AM
Dear Doria,

Thank you for sharing your feedback. We sincerely apologize for the inconvenience caused by the missing fried rice and the delay in our response. We understand how frustrating this must have been, especially when the kids were unable ... More to enjoy their meal as expected.

To clarify, your booking was for 5:30 pm, and we received your feedback at 7:15 pm. Our kitchen closes at 7:00 pm, which unfortunately prevented us from fulfilling the delivery of the fried rice after that time. However, we took immediate action to resolve the situation. By 7:40 pm, we had reached out to offer a reimbursement for the rice purchase, allowing the kids to enjoy their meal sooner, and we also refunded the cost of the missing item. In total, we processed a reimbursement of $61.48 for the 10-12 pax undelivered rice in the meal set.

Regarding the self-heating packs, we appreciate your feedback and apologize for not providing clear instructions upfront. We will review our communication process to ensure that this information is shared more effectively in the future.

We value your feedback and strive to continually improve our service. We hope to have the opportunity to serve you better in the future.
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See 22 reviews of Manna Pot Catering

About this Caterer

Manna Pot Catering

Manna Pot Catering started in April 2002 with a passion to provide wholesome food for the soul. We pride ourselves on being recognized for our remarkable food & impeccable service. We constantly reinvent our menus to cater to the ever-changing tastes of our society. Today, with our wide array of additional services and esteemed partners, we are working towards becoming a one-stop service provider for your event.
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A customer just ordered for 30 pax for 15th Apr, 12:00PM
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